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NASFIM Frequently Asked Questions
Search the forty approved NASFIM questions covering general participation, SMEs, financial institutions and technical support.
1.What is NASFIM?+
NASFIM (National SME Finance and Investment Marketplace) is Nigeria's integrated digital ecosystem that connects Small and Medium Enterprises (SMEs) with funding, investment, business support services, market opportunities, learning resources and strategic partnerships.
About NASFIM →2.Who owns NASFIM?+
NASFIM is convened by the Association of Small Business Owners of Nigeria (ASBON) and operates in collaboration with financial institutions, investors, development partners and business support organisations.
About NASFIM →3.Is NASFIM a bank?+
No. NASFIM is not a bank or financial institution. It is a digital platform that connects SMEs with participating financial institutions, investors and other business support providers.
Financial Institutions →4.Does NASFIM provide loans directly?+
No. NASFIM does not lend money directly. It provides a platform through which SMEs can discover and connect with participating financial institutions, investors and funding programmes.
Open Fund Navigator →5.Who can register on NASFIM?+
The platform is open to Micro, Small and Medium Enterprises (MSMEs), startups, cooperatives, commercial banks, microfinance banks, development finance institutions, FinTech companies, investors, venture capital firms, grant providers, business support organisations and professional service providers.
Choose an Account →6.Is registration free?+
SME registration is free. Some premium services and institutional participation packages may attract applicable fees.
Register / Login →7.Is my information secure?+
Yes. NASFIM is committed to protecting users' information in accordance with applicable data protection laws and industry best practices.
Privacy Policy →8.Can I update my information after registration?+
Yes. You can log into your dashboard at any time to update your business profile, documents and other information.
Open Workspace →9.Is NASFIM available across Nigeria?+
Yes. Businesses and institutions from all 36 states and the Federal Capital Territory (FCT) can register and participate.
Register / Login →10.How do I contact NASFIM?+
You can contact us through the Contact Us page, email, telephone or live chat available on the platform.
Contact NASFIM →11.Why should I register on NASFIM?+
Registration gives your business visibility and access to funding opportunities, investors, business support services, learning resources and a personalised Digital Business Dashboard.
Register as an SME →12.What is the Digital Business Dashboard?+
Your Digital Business Dashboard is your personalised workspace where you can manage your profile, monitor opportunities, upload documents, communicate with institutions and access business tools.
Open SME Workspace →13.What is the Business Health Score™?+
The Business Health Score™ evaluates the overall strength of your business and provides practical recommendations to improve performance.
Check Business Health →14.What is the Credit Readiness Score™?+
The Credit Readiness Score™ measures how prepared your business is to secure funding from participating financial institutions.
Check Readiness →15.What is the Investment Readiness Score™?+
The Investment Readiness Score™ measures how attractive your business is to investors based on factors such as scalability, financial performance and governance.
Check Investment Readiness →16.Will a low score prevent me from accessing opportunities?+
No. Your scores are intended to help you understand your business's current position and identify areas for improvement. They are not automatic approvals or rejections.
Improve My Score →17.How often can I retake the assessments?+
You can retake the assessments whenever you update your business information or implement recommended improvements.
Open Assessments →18.Can I advertise my products and services?+
Yes. Registered SMEs can showcase and promote their products and services through the NASFIM Marketplace.
Open Marketplace →19.Can I buy products from other SMEs?+
Yes. The Marketplace allows registered businesses to buy and sell products and services within the NASFIM ecosystem.
Open Marketplace →20.Can I access international funding opportunities?+
Yes. NASFIM continuously works to connect Nigerian SMEs with relevant local and international funding and investment opportunities.
Explore Opportunities →21.Can I upload my CAC documents and business profile?+
Yes. You can upload business documents to strengthen your profile and improve your visibility to participating institutions.
Open SME Documents →22.Will financial institutions be able to see my profile?+
Only participating institutions and authorised partners will be able to access relevant information in accordance with your privacy settings and applicable policies.
Privacy Settings →23.Can I access training on NASFIM?+
Yes. The NASFIM Learning Centre provides short videos, business resources and practical learning materials to help businesses grow.
Open Knowledge Hub →24.What business support services are available?+
The platform provides access to a wide range of business support providers, including legal services, accounting, tax, HR, payroll, logistics, insurance, certification, advisory, technology and export support.
Find a Provider →25.Can I apply for more than one funding opportunity?+
Yes. You may apply for multiple opportunities, provided you meet the eligibility requirements of each programme.
Open Fund Navigator →26.Why should our institution join NASFIM?+
NASFIM provides access to a nationwide network of verified SMEs, enabling institutions to promote products, discover businesses, generate quality leads and support enterprise development.
Financial Institutions Hub →27.What participation options are available?+
Institutions may participate through Digital Ecosystem Participation, Digital Ecosystem plus Marketplace Exhibition, and Sponsorship and Strategic Partnership.
View Participation Options →28.How do institutions engage with SMEs?+
Institutions can search business profiles, publish opportunities, communicate with SMEs, organise programmes and promote financial products through their Institutional Dashboard.
Open Institution Workspace →29.Can institutions advertise their products?+
Yes. Institutions can promote funding products, grants, financial services and other business solutions.
Manage Products →30.What is the Financial Institutional Engagement Index™ (FIEI™)?+
The Financial Institutional Engagement Index™ (FIEI™) is an automated score that measures an institution's level of activity, responsiveness and engagement within the NASFIM ecosystem based on objective platform interactions.
View Institution Performance →31.Can institutions upload training materials?+
Yes. Institutions can contribute educational content, business guides, webinars and learning resources through the Learning Centre.
Open Knowledge Hub →32.Can institutions host webinars and business clinics?+
Yes. Participating institutions can organise webinars, business clinics and knowledge-sharing sessions for SMEs.
Open Virtual Sessions →33.Can institutions sponsor NASFIM programmes?+
Yes. Sponsorship opportunities are available throughout the year, including events, training programmes and ecosystem initiatives.
View Sponsorships →34.Can institutions participate in the annual NASFIM event?+
Yes. Participating institutions may attend, exhibit, sponsor and engage directly with SMEs during the annual NASFIM Finance and Investment Marketplace event.
Open Event Centre →35.I forgot my password. What should I do?+
Use the “Forgot Password” option on the login page to reset your password.
Reset Password →36.I am unable to log into my account.+
Please verify your login details. If the issue persists, contact the NASFIM Support Team for assistance.
Get Support →37.Can I change my registered email address?+
Yes. You can update your email address through your account settings or by contacting support.
Contact Support →38.Is NASFIM accessible on mobile devices?+
Yes. NASFIM is designed to work on desktops, tablets and smartphones.
Visit NASFIM →39.Will my information be shared publicly?+
No. Personal and confidential information will only be processed in accordance with the NASFIM Privacy and Data Protection Policy and your selected privacy settings.
Privacy Policy →40.Where can I report a problem or make a suggestion?+
You can submit feedback, suggestions or technical issues through the Help and Support Centre or by contacting the NASFIM Support Team.
Open Help Centre →What is NASFIM?+
NASFIM is the National SME Finance and Investment Marketplace. It supports SMEs by connecting them with funding opportunities, financial institutions, investors, business support services, events, reports and ecosystem resources.
Learn More →How do I register on NASFIM?+
Use the NASFIM registration path that matches your role: SME, financial institution, investor, sponsor, exhibitor, advertiser or event participant. SMEs should complete their profile so the platform can guide them toward suitable opportunities.
Register / Login →How can NASFIM help me access funding?+
NASFIM helps SMEs discover loans, grants, investment opportunities and support programmes through marketplace profiles, Fund Navigator guidance, matching, readiness information and institution engagement. NASFIM does not guarantee funding approval.
Explore Fund Navigator →Does NASFIM guarantee loans or grants?+
No. NASFIM connects SMEs with relevant institutions and opportunities, but approval depends on the financial institution, investor, programme criteria, SME profile, documents, readiness and eligibility.
Contact Support →What documents do SMEs need?+
SMEs should prepare accurate business profile information and supporting documents such as business registration details, profile documents, funding request details, pitch or financial information where required by a specific opportunity. Do not upload or share documents in this chat.
Open SME Dashboard →How do financial institutions participate?+
Financial institutions can register, complete an institutional profile, publish funding products, review matched SMEs, manage engagement and use dashboards for marketplace activity and performance visibility.
Financial Institutions →How do sponsorship and exhibition opportunities work?+
Sponsors and exhibitors can review NASFIM visibility opportunities, apply for packages, provide brand materials, manage payment information and track participation status through the NASFIM sponsorship and exhibition centres.
Sponsors & Exhibitors →Can organizations advertise on NASFIM?+
Yes. NASFIM supports advertising placements through the Advertise With Us centre, where advertisers can review placements, upload campaign materials, record payment details and track campaign status.
Advertise With Us →How do I attend the NASFIM event?+
Use the NASFIM 2026 Event Centre or registration area to register for the event, review agenda information, speakers, venue, virtual participation, exhibition and sponsorship options.
Event Centre →Where can I find templates and guides?+
Visit the Resource Centre to find downloads such as business plan templates, pitch deck templates, cash flow templates, funding readiness guides, SME toolkits, investor readiness guides and grant application guides.
Resource Centre →How do I join ASBON for free?+
NASFIM provides a Join ASBON for Free pathway. Use the Join ASBON link on the website menu, homepage, registration pages or footer to access the free membership page.
Join ASBON →How do I contact NASFIM support?+
Use the Contact Us or Help Centre page for official NASFIM support. Choose the most relevant desk for SME, institution, investor, partnership, sponsorship, media or general support.
Contact NASFIM →Try another phrase or ask the NASFIM Support Assistant.
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