How Can
We Help You?
Connect with the NASFIM team for support, partnerships, sponsorship opportunities, funding enquiries, technical assistance and business growth solutions.
NASFIM Headquarters
8:00 AM – 5:00 PM
Book a Meeting™
Choose a meeting purpose and preferred schedule. NASFIM will review the request, confirm the time or propose an alternative.
Submit a Support Ticket
Your submission becomes one secure Support Assistant conversation. Replies, files and status updates remain available under My Tickets.
Frequently Asked Questions
Find quick answers from the approved NASFIM support library before submitting a request.
1.What is NASFIM?+
NASFIM (National SME Finance and Investment Marketplace) is Nigeria's integrated digital ecosystem that connects Small and Medium Enterprises (SMEs) with funding, investment, business support services, market opportunities, learning resources and strategic partnerships.
About NASFIM →4.Does NASFIM provide loans directly?+
No. NASFIM does not lend money directly. It provides a platform through which SMEs can discover and connect with participating financial institutions, investors and funding programmes.
Open Fund Navigator →5.Who can register on NASFIM?+
The platform is open to Micro, Small and Medium Enterprises (MSMEs), startups, cooperatives, commercial banks, microfinance banks, development finance institutions, FinTech companies, investors, venture capital firms, grant providers, business support organisations and professional service providers.
Choose an Account →6.Is registration free?+
SME registration is free. Some premium services and institutional participation packages may attract applicable fees.
Register / Login →7.Is my information secure?+
Yes. NASFIM is committed to protecting users' information in accordance with applicable data protection laws and industry best practices.
Privacy Policy →8.Can I update my information after registration?+
Yes. You can log into your dashboard at any time to update your business profile, documents and other information.
Open Workspace →10.How do I contact NASFIM?+
You can contact us through the Contact Us page, email, telephone or live chat available on the platform.
Contact NASFIM →11.Why should I register on NASFIM?+
Registration gives your business visibility and access to funding opportunities, investors, business support services, learning resources and a personalised Digital Business Dashboard.
Register as an SME →35.I forgot my password. What should I do?+
Use the “Forgot Password” option on the login page to reset your password.
Reset Password →36.I am unable to log into my account.+
Please verify your login details. If the issue persists, contact the NASFIM Support Team for assistance.
Get Support →37.Can I change my registered email address?+
Yes. You can update your email address through your account settings or by contacting support.
Contact Support →38.Is NASFIM accessible on mobile devices?+
Yes. NASFIM is designed to work on desktops, tablets and smartphones.
Visit NASFIM →39.Will my information be shared publicly?+
No. Personal and confidential information will only be processed in accordance with the NASFIM Privacy and Data Protection Policy and your selected privacy settings.
Privacy Policy →40.Where can I report a problem or make a suggestion?+
You can submit feedback, suggestions or technical issues through the Help and Support Centre or by contacting the NASFIM Support Team.
Open Help Centre →Try another phrase or ask the NASFIM Support Assistant.
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NASFIM Help Centre
Popular Searches
Need direct assistance? Use the support ticket form above or contact the relevant desk from the contact options section.
NASFIM Request Coordination
Request Status Guide
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Our team is ready to help you with:
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Ready To Connect?
Join Nigeria’s largest SME finance, investment and business growth ecosystem.


