.nasfim-support-centre{--ns-navy:#072b6f;--ns-blue:#0d4fd8;--ns-gold:#e7aa21;--ns-green:#14945a;--ns-line:#d9e2ef;--ns-soft:#f5f8fc;--ns-text:#17243b;font-family:Segoe UI,Arial,sans-serif;color:var(--ns-text);font-size:14px;line-height:1.45}.nasfim-support-centre *{box-sizing:border-box}.nasfim-support-centre.is-floating{position:fixed;right:24px;bottom:24px;z-index:999999}.nasfim-support-launcher{border:0;border-radius:28px;background:var(--ns-navy);color:#fff;display:flex;align-items:center;gap:10px;padding:8px 9px 8px 18px;min-height:50px;font-weight:600;cursor:pointer;text-decoration:none}.nasfim-support-launcher:hover{color:#fff}.nasfim-support-launcher-icon{width:36px;height:36px;border-radius:50%;display:grid;place-items:center;background:var(--ns-blue);font-size:18px}.nasfim-support-panel{position:relative;width:420px;height:min(680px,calc(100vh - 92px));display:flex;flex-direction:column;background:#fff;border:1px solid var(--ns-line);border-radius:14px;overflow:hidden}.is-floating .nasfim-support-panel{position:absolute;right:0;bottom:62px;opacity:0;visibility:hidden;transform:translateY(12px);transition:.18s ease}.is-floating.is-open .nasfim-support-panel{opacity:1;visibility:visible;transform:none}.is-inline .nasfim-support-panel{width:100%;max-width:860px;height:min(680px,calc(100vh - 120px));min-height:560px;margin:24px auto}.nasfim-support-header{background:var(--ns-navy);color:#fff;padding:14px 16px;display:flex;align-items:center;justify-content:space-between}.nasfim-support-brand{display:flex;align-items:center;gap:10px}.nasfim-support-brand>div{display:flex;flex-direction:column}.nasfim-support-brand small{font-size:11px;color:#dfe8ff}.nasfim-support-brand i{display:inline-block;width:7px;height:7px;background:#40d383;border-radius:50%;margin-right:4px}.nasfim-support-mark{width:34px;height:34px;border-radius:8px;background:var(--ns-gold);color:var(--ns-navy);display:grid;place-items:center;font-weight:800}.nasfim-support-header-actions{display:flex;align-items:center;gap:8px}.nasfim-support-new-chat{border:1px solid rgba(255,255,255,.42);border-radius:7px;background:transparent;color:#fff;padding:6px 9px;font-size:12px;cursor:pointer}.nasfim-support-new-chat:hover{background:rgba(255,255,255,.1)}.nasfim-support-close{border:0;background:transparent;color:#fff;font-size:28px;line-height:1;cursor:pointer}.nasfim-support-tabs{display:grid;grid-template-columns:repeat(3,1fr);border-bottom:1px solid var(--ns-line);background:#fff}.nasfim-support-tabs button{border:0;background:#fff;padding:11px 8px;color:#516078;cursor:pointer}.nasfim-support-tabs button.is-active{color:var(--ns-blue);border-bottom:2px solid var(--ns-blue);font-weight:600}.nasfim-support-body{flex:1;min-height:0}.nasfim-support-tab{display:none;height:100%;padding:12px}.nasfim-support-tab.is-active{display:flex;flex-direction:column}.nasfim-support-status{display:flex;align-items:flex-start;gap:8px;padding:9px 10px;border-radius:8px;background:#eef4ff;color:#173b7a;margin-bottom:8px}.nasfim-support-status strong{white-space:nowrap}.nasfim-support-status.has-ticket{background:#eef8f2;color:#14643e}.nasfim-support-messages,.nasfim-support-history,.nasfim-support-ticket-list{flex:1;overflow:auto;padding:2px 2px 10px;min-height:150px}.nasfim-support-message{display:flex;align-items:flex-end;gap:7px;margin:8px 0}.nasfim-support-message.user{justify-content:flex-end}.nasfim-support-avatar{flex:0 0 28px;width:28px;height:28px;border-radius:50%;display:grid;place-items:center;background:#eaf0ff;color:var(--ns-navy);font-size:11px;font-weight:800;border:1px solid #cfdbf2}.nasfim-support-message.officer .nasfim-support-avatar{background:#eaf7ef;color:#14643e;border-color:#ccebd8}.nasfim-support-bubble{max-width:82%;padding:10px 12px;border-radius:12px;background:#f0f4fa;white-space:pre-wrap}.nasfim-support-message.user .nasfim-support-bubble{background:var(--ns-blue);color:#fff;border-bottom-right-radius:4px}.nasfim-support-message.officer .nasfim-support-bubble{background:#eaf7ef;border:1px solid #ccebd8}.nasfim-support-message.system .nasfim-support-bubble{background:#fff8e7;border:1px solid #f1d794}.nasfim-support-time{display:block;font-size:10px;opacity:.68;margin-top:5px}.nasfim-support-choices{display:grid;gap:7px;margin:4px 0 10px}.is-inline .nasfim-support-choices{grid-template-columns:repeat(2,minmax(0,1fr))}.nasfim-support-choice,.nasfim-support-link{border:1px solid #bfcde3;background:#fff;color:var(--ns-navy);border-radius:8px;padding:9px 11px;text-align:left;cursor:pointer;text-decoration:none}.nasfim-support-choice:hover,.nasfim-support-link:hover{border-color:var(--ns-blue);color:var(--ns-blue)}.nasfim-support-actions{display:flex;justify-content:flex-end;gap:8px;margin-bottom:9px}.nasfim-support-actions button{border:1px solid var(--ns-line);background:#fff;border-radius:8px;padding:7px 11px;cursor:pointer;color:#41506a}.nasfim-support-chat-form{display:flex;gap:8px}.nasfim-support-chat-form input{flex:1;border:1px solid var(--ns-line);border-radius:10px;padding:11px 12px;min-width:0}.nasfim-support-chat-form button{width:48px;border:0;border-radius:10px;background:var(--ns-navy);color:#fff;cursor:pointer}.nasfim-support-footer{border-top:1px solid var(--ns-line);padding:8px 12px;display:flex;align-items:center;justify-content:space-between;gap:10px;background:#fbfcfe}.nasfim-support-footer span{font-size:10px;color:#6b7588}.nasfim-support-footer button{border:0;background:transparent;color:var(--ns-blue);font-size:11px;cursor:pointer}.nasfim-support-ticket-form{display:grid;gap:10px;border:1px solid var(--ns-line);border-radius:10px;padding:12px;background:#fff}.nasfim-support-ticket-form h3{margin:0;font-size:17px;color:var(--ns-navy)}.nasfim-support-form-note{margin:0;color:#667085;font-size:12px}.nasfim-support-ticket-form input,.nasfim-support-ticket-form select,.nasfim-support-ticket-form textarea{width:100%;border:1px solid var(--ns-line);border-radius:8px;padding:9px 10px;font:inherit}.nasfim-support-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px}.nasfim-support-primary{border:0!important;background:var(--ns-gold)!important;color:#1e2b42!important;border-radius:8px!important;padding:10px 14px!important;font-weight:600;cursor:pointer}.nasfim-support-ticket-card,.nasfim-support-history-card{border:1px solid var(--ns-line);border-radius:9px;padding:10px;margin-bottom:8px;background:#fff}.nasfim-support-ticket-head{display:flex;align-items:center;justify-content:space-between;gap:8px}.nasfim-support-ticket-card strong,.nasfim-support-history-card strong{color:var(--ns-navy)}.nasfim-support-ticket-card small,.nasfim-support-history-card small{display:block;color:#718096;margin-top:5px}.nasfim-support-ticket-status{display:inline-block;padding:2px 7px;border-radius:12px;background:#eef2f7;font-size:11px;text-transform:capitalize}.nasfim-support-ticket-status.status-open,.nasfim-support-ticket-status.status-in_progress{background:#fff4d9;color:#7b5200}.nasfim-support-ticket-status.status-resolved,.nasfim-support-ticket-status.status-closed{background:#eaf7ef;color:#14643e}.nasfim-support-history-card.user{border-left:3px solid var(--ns-blue)}.nasfim-support-history-card.officer{border-left:3px solid var(--ns-green)}.nasfim-support-rating{position:absolute;inset:auto 12px 12px 12px;background:#fff;border:1px solid var(--ns-line);border-radius:12px;padding:14px;z-index:4}.nasfim-support-rating>div{display:flex;gap:5px;margin:10px 0}.nasfim-support-rating [data-rating]{border:0;background:transparent;color:#c5cbd5;font-size:26px;cursor:pointer}.nasfim-support-rating [data-rating].is-selected{color:var(--ns-gold)}.nasfim-support-rating textarea{width:100%;border:1px solid var(--ns-line);border-radius:8px;padding:8px;margin-bottom:8px}.nasfim-support-empty{padding:20px;text-align:center;color:#667085}.nasfim-support-attachment{display:inline-block;margin-top:8px;color:inherit;text-decoration:underline}.nasfim-support-loading{opacity:.68;pointer-events:none}@media(max-width:700px){.nasfim-support-centre.is-floating{right:10px;bottom:10px}.is-floating .nasfim-support-panel{position:fixed;inset:0;width:100%;height:100%;border-radius:0}.nasfim-support-launcher-label{display:none}.nasfim-support-launcher{padding:7px}.nasfim-support-grid,.is-inline .nasfim-support-choices{grid-template-columns:1fr}.is-inline .nasfim-support-panel{height:calc(100vh - 20px);min-height:0;margin:0}.nasfim-support-new-chat{font-size:11px;padding:5px 7px}}
.nasfim-support-ticket-feedback{padding:9px 10px;margin-bottom:8px;border-radius:8px;background:#eef4ff;color:#173b7a}.nasfim-support-ticket-feedback.is-error{background:#fff0f0;color:#9d2020;border:1px solid #f0c3c3}.nasfim-support-centre.has-active-ticket .nasfim-support-ticket-form{display:none}.nasfim-support-actions button:disabled{opacity:.55;cursor:not-allowed;background:#f4f6f9}.nasfim-support-centre[aria-busy=true] .nasfim-support-chat-form input{cursor:wait}
/* v1.9.30.0 HF4 — floating panel viewport, scroll and launcher-state integrity */
/* v1.9.30.0 HF5 — guided-flow selection and next-step state integrity */
.nasfim-support-panel{max-height:calc(100vh - 48px);max-height:calc(100dvh - 48px)}
.nasfim-support-body{overflow:hidden}
.nasfim-support-tab{min-height:0;overflow:hidden}
.nasfim-support-chat-scroll{flex:1 1 auto;min-height:0;overflow-x:hidden;overflow-y:auto;overscroll-behavior:contain;padding:1px 2px 10px;scrollbar-gutter:stable}
.nasfim-support-chat-scroll .nasfim-support-messages{display:block;min-height:0;overflow:visible;flex:none;padding-bottom:4px}
.nasfim-support-chat-scroll .nasfim-support-choices{margin-bottom:2px}
.nasfim-support-actions,.nasfim-support-chat-form,.nasfim-support-footer{flex:0 0 auto}
.nasfim-support-actions{margin:8px 0}
.is-floating.is-open>.nasfim-support-launcher{opacity:0;visibility:hidden;pointer-events:none;transform:scale(.92)}
.is-floating .nasfim-support-launcher{transition:opacity .15s ease,transform .15s ease,visibility .15s ease}
.is-floating.is-open .nasfim-support-panel{bottom:0}
@media (min-width:701px) and (max-height:760px){
 .nasfim-support-centre.is-floating{right:16px;bottom:16px}
 .is-floating .nasfim-support-panel{height:calc(100vh - 32px);height:calc(100dvh - 32px);max-height:calc(100vh - 32px);max-height:calc(100dvh - 32px)}
 .nasfim-support-header{padding:11px 13px}
 .nasfim-support-tabs button{padding:9px 7px}
 .nasfim-support-tab{padding:10px}
 .nasfim-support-status{padding:8px 9px;margin-bottom:6px}
 .nasfim-support-message{margin:6px 0}
 .nasfim-support-bubble{padding:8px 10px}
 .nasfim-support-choice,.nasfim-support-link{padding:8px 10px}
 .nasfim-support-footer{padding:7px 10px}
}
@media (max-width:700px){
 html.nasfim-support-modal-open,html.nasfim-support-modal-open body{overflow:hidden}
 .nasfim-support-centre.is-floating.is-open{inset:0;right:0;bottom:0}
 .is-floating .nasfim-support-panel,.is-floating.is-open .nasfim-support-panel{inset:0;width:100%;height:100vh;height:100dvh;max-height:100vh;max-height:100dvh;border:0;border-radius:0}
 .nasfim-support-header{padding-top:max(12px,env(safe-area-inset-top));padding-left:max(12px,env(safe-area-inset-left));padding-right:max(12px,env(safe-area-inset-right))}
 .nasfim-support-footer{padding-bottom:max(8px,env(safe-area-inset-bottom))}
 .nasfim-support-chat-form input{font-size:16px}
}
/* v1.9.30.0 HF6 — My Tickets and History independent viewport integrity */
.nasfim-support-tab-scroll{flex:1 1 auto;min-height:0;overflow-x:hidden;overflow-y:auto;overscroll-behavior:contain;scrollbar-gutter:stable;padding:1px 2px 12px}
[data-support-panel="tickets"] .nasfim-support-ticket-list{flex:0 0 auto;min-height:0;overflow:visible;padding:0 0 8px}
[data-support-panel="tickets"] .nasfim-support-ticket-list .nasfim-support-empty{padding:12px 10px}
[data-support-panel="tickets"] .nasfim-support-ticket-form{margin-bottom:2px}
[data-support-panel="tickets"] .nasfim-support-ticket-form textarea{min-height:92px;max-height:180px;resize:vertical}
[data-support-panel="history"] .nasfim-support-history{display:block;min-height:0;overflow:visible;flex:none;padding:0 0 8px}
.nasfim-support-file-input{min-height:38px;padding:6px 8px!important;background:#fff}
@media (max-height:700px){
 [data-support-panel="tickets"] .nasfim-support-ticket-form{gap:8px;padding:10px}
 [data-support-panel="tickets"] .nasfim-support-ticket-form textarea{min-height:76px}
 [data-support-panel="tickets"] .nasfim-support-ticket-list .nasfim-support-empty{padding:8px}
}
/* v1.9.30.0 HF7 — Help Centre full-page AI visual-parity workspace */
.is-help-workspace{--ns-help-bg:#f4f7fb;--ns-help-card:#fff;--ns-help-text:#0d2857;--ns-help-muted:#61708a;width:100%;max-width:1520px;margin:0 auto 34px;padding:0 24px;position:relative;left:auto;transform:none;font-family:Inter,"Segoe UI",Arial,sans-serif;color:var(--ns-help-text)}
.nasfim-help-page-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:28px;margin:18px 0 18px;padding:0 2px}.nasfim-help-page-heading h1{margin:3px 0 4px;font-size:40px;line-height:1.05;letter-spacing:-1.3px;color:#0b2b60;font-weight:700}.nasfim-help-page-heading p{margin:0;color:#43536d;font-size:16px}.nasfim-help-eyebrow{display:inline-block;color:#c38a00;font-size:11px;font-weight:800;letter-spacing:.14em}.nasfim-help-availability{display:flex;flex-direction:column;align-items:flex-start;min-width:315px;padding:4px 4px 2px;color:#394965}.nasfim-help-availability small{margin:5px 0 0 19px;font-size:13px}.nasfim-help-online{font-weight:600}.nasfim-help-online i{display:inline-block;width:9px;height:9px;border-radius:50%;background:#20b568;margin-right:8px;box-shadow:0 0 0 4px #e1f6eb;vertical-align:1px}
.is-help-workspace .nasfim-support-panel{position:relative;display:flex;width:100%;max-width:none;height:auto;min-height:665px;max-height:none;margin:0;border:1px solid #d6dfed;border-radius:17px;overflow:hidden;background:#fff;box-shadow:0 8px 26px rgba(18,48,94,.055)}
.is-help-workspace .nasfim-support-header{min-height:70px;padding:13px 16px;background:linear-gradient(135deg,#082b6b,#0b347a)}.is-help-workspace .nasfim-support-brand strong{font-size:16px}.is-help-workspace .nasfim-support-brand small{font-size:12px}.is-help-workspace .nasfim-support-mark{width:40px;height:40px;border-radius:10px;background:#f4b718;color:#082b6b;font-size:17px}.is-help-workspace .nasfim-support-new-chat{padding:9px 15px;border-color:rgba(255,255,255,.7);font-size:13px}.is-help-workspace .nasfim-support-tabs{grid-template-columns:repeat(3,1fr);height:52px;border-bottom:1px solid #dbe3ef}.is-help-workspace .nasfim-support-tabs button{display:flex;align-items:center;justify-content:center;gap:9px;padding:14px 10px;font-size:15px;color:#34445f}.is-help-workspace .nasfim-support-tabs button span{color:#254e94}.is-help-workspace .nasfim-support-tabs button.is-active{color:#064ee5;border-bottom-width:3px}
.is-help-workspace .nasfim-support-body{min-height:535px;overflow:visible}.is-help-workspace .nasfim-support-tab{height:auto;min-height:535px;padding:0;overflow:visible}.is-help-workspace .nasfim-support-tab.is-active{display:flex}.nasfim-help-chat-layout{display:grid;grid-template-columns:minmax(230px,285px) minmax(430px,1fr) minmax(260px,315px);gap:16px;width:100%;padding:16px;background:#fbfcfe}.nasfim-help-quick-panel,.nasfim-help-context-panel{min-width:0;border:1px solid #dce4ef;border-radius:13px;background:#fff;overflow:hidden}.nasfim-help-quick-panel{display:flex;flex-direction:column;padding:14px}.nasfim-help-quick-panel h2,.nasfim-help-active-ticket h2,.nasfim-help-popular h2{margin:0 0 12px;font-size:15px;color:#102d61;font-weight:700}.nasfim-help-quick-list{display:grid;gap:7px}.nasfim-help-quick-list button,.nasfim-help-popular-list button{display:grid;grid-template-columns:30px minmax(0,1fr) 16px;align-items:center;gap:8px;width:100%;border:1px solid #d9e2ef;border-radius:9px;background:#fff;padding:9px 10px;text-align:left;color:#123269;cursor:pointer;transition:border-color .15s ease,background .15s ease}.nasfim-help-quick-list button:hover,.nasfim-help-popular-list button:hover{border-color:#6d96df;background:#f8faff}.nasfim-help-quick-list button span{display:grid;place-items:center;width:28px;height:28px;border-radius:50%;background:#f0f4fb;color:#153b77}.nasfim-help-quick-list button b,.nasfim-help-popular-list button b{font-size:13px;font-weight:600;line-height:1.25}.nasfim-help-quick-list button i,.nasfim-help-popular-list button i{font-style:normal;font-size:20px;color:#60718e}.nasfim-help-privacy-card{display:flex;gap:10px;margin-top:auto;padding:13px;border:1px solid #d6e3fb;border-radius:10px;background:#f3f7ff}.nasfim-help-privacy-card>span{display:grid;place-items:center;flex:0 0 30px;width:30px;height:30px;border-radius:50%;color:#064ee5;background:#e6efff}.nasfim-help-privacy-card strong{display:block;margin-bottom:4px;font-size:12px}.nasfim-help-privacy-card p{margin:0;color:#52617a;font-size:11px;line-height:1.45}
.nasfim-help-conversation{display:flex;flex-direction:column;min-width:0;min-height:500px}.is-help-workspace .nasfim-support-status{flex:0 0 auto;margin:0 0 10px;padding:11px 13px;border-left:4px solid #85b1ff;border-radius:7px;background:#edf4ff;font-size:13px}.is-help-workspace .nasfim-support-chat-scroll{flex:1 1 auto;min-height:330px;max-height:410px;padding:2px 3px 10px}.is-help-workspace .nasfim-support-messages{padding:0}.is-help-workspace .nasfim-support-message{margin:10px 0}.is-help-workspace .nasfim-support-bubble{max-width:78%;padding:12px 14px;border-radius:13px;font-size:13px;line-height:1.45}.is-help-workspace .nasfim-support-avatar{width:30px;height:30px;flex-basis:30px}.is-help-workspace .nasfim-support-choices{grid-template-columns:repeat(2,minmax(0,1fr));gap:6px;margin:8px 38px 10px}.is-help-workspace .nasfim-support-choice,.is-help-workspace .nasfim-support-link{min-height:38px;padding:8px 11px;border-color:#d2ddec;font-size:12px;font-weight:600}.is-help-workspace .nasfim-support-actions{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin:7px 38px}.is-help-workspace .nasfim-support-actions button{padding:9px 11px;color:#17396f;font-weight:600}.is-help-workspace .nasfim-support-chat-form{gap:8px;margin:0}.is-help-workspace .nasfim-support-chat-form input{height:44px;border-color:#cfdbea;border-radius:9px;padding:11px 13px;font-size:14px}.is-help-workspace .nasfim-support-chat-form button{width:52px;height:44px;border-radius:9px;background:#082f73;font-size:18px}.nasfim-support-compose-help{display:block;margin:5px 0 0 1px;color:#718099;font-size:10px}
.nasfim-help-context-panel{display:flex;flex-direction:column}.nasfim-help-active-ticket,.nasfim-help-popular{padding:14px}.nasfim-help-active-ticket{min-height:235px;border-bottom:1px solid #e3e9f1}.nasfim-help-ticket-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;min-height:180px;color:#53627a}.nasfim-help-ticket-empty>span{display:grid;place-items:center;width:58px;height:46px;margin-bottom:8px;border:3px solid #d5deed;border-radius:12px;color:#9baccc;font-size:28px}.nasfim-help-ticket-empty strong{color:#243c66;font-size:13px}.nasfim-help-ticket-empty p{max-width:220px;margin:7px 0 12px;font-size:12px;line-height:1.45}.nasfim-help-ticket-empty button,.nasfim-help-ticket-live button{border:1px solid #cdd9e9;border-radius:8px;background:#fff;padding:8px 13px;color:#17386f;font-size:12px;font-weight:600;cursor:pointer}.nasfim-help-ticket-live{padding:8px 1px}.nasfim-help-ticket-live-head{display:flex;align-items:center;justify-content:space-between;gap:8px}.nasfim-help-ticket-live h3{margin:14px 0 5px;font-size:14px}.nasfim-help-ticket-live p{margin:0 0 14px;color:#66758d;font-size:11px;line-height:1.45}.nasfim-help-popular{flex:1}.nasfim-help-popular-list{display:grid;gap:2px}.nasfim-help-popular-list button{grid-template-columns:22px minmax(0,1fr) 14px;padding:8px 3px;border:0;border-radius:5px}.nasfim-help-popular-list button span{color:#175bd8}.nasfim-help-popular-list button b{font-size:11px;color:#314768}
.is-help-workspace .nasfim-support-footer{min-height:38px;padding:6px 14px;background:#fff}.is-help-workspace .nasfim-support-footer span{display:none}.is-help-workspace .nasfim-support-footer button{margin-left:auto}.nasfim-help-feature-strip{display:grid;grid-template-columns:repeat(5,1fr);margin-top:13px;border:1px solid #dce4ef;border-radius:13px;background:#fff}.nasfim-help-feature-strip article{display:flex;align-items:center;gap:11px;min-width:0;padding:16px;border-right:1px solid #e3e9f1}.nasfim-help-feature-strip article:last-child{border-right:0}.nasfim-help-feature-strip article>span{display:grid;place-items:center;flex:0 0 38px;width:38px;height:38px;border:1px solid #d7e3f5;border-radius:50%;background:#f5f8fd;color:#064ee5;font-size:18px}.nasfim-help-feature-strip strong{display:block;color:#0642ad;font-size:12px}.nasfim-help-feature-strip p{margin:3px 0 0;color:#5d6c84;font-size:10px;line-height:1.4}
.is-help-workspace [data-support-panel="tickets"],.is-help-workspace [data-support-panel="history"]{padding:18px;background:#f8fafd}.nasfim-help-section-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:12px;padding:0 2px}.nasfim-help-section-heading span{font-size:10px;font-weight:800;letter-spacing:.13em;color:#b37c00}.nasfim-help-section-heading h2{margin:2px 0 3px;font-size:23px;color:#102f66}.nasfim-help-section-heading p{margin:0;color:#64738b;font-size:12px}.nasfim-help-section-heading button{border:1px solid #cfd9e8;border-radius:8px;background:#fff;padding:8px 12px;color:#15386f;cursor:pointer}.is-help-workspace .nasfim-support-tab-scroll{width:min(1080px,100%);margin:0 auto;padding:0 2px 18px;overflow:visible}.is-help-workspace [data-support-panel="tickets"] .nasfim-support-ticket-list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:9px;padding-bottom:12px}.is-help-workspace .nasfim-support-ticket-card{margin:0}.is-help-workspace .nasfim-support-ticket-form{padding:18px;border-radius:12px}.is-help-workspace .nasfim-support-history{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:9px}.is-help-workspace .nasfim-support-history-card{margin:0}.is-help-workspace .nasfim-support-rating{position:fixed;inset:50% auto auto 50%;width:min(440px,calc(100vw - 30px));transform:translate(-50%,-50%);box-shadow:0 20px 60px rgba(11,35,75,.22);z-index:999999}
@media(max-width:1180px){.nasfim-help-chat-layout{grid-template-columns:230px minmax(380px,1fr)}.nasfim-help-context-panel{grid-column:1/-1;display:grid;grid-template-columns:1fr 1.35fr}.nasfim-help-active-ticket{min-height:0;border-right:1px solid #e3e9f1;border-bottom:0}.nasfim-help-ticket-empty{min-height:130px}.nasfim-help-feature-strip{grid-template-columns:repeat(3,1fr)}.nasfim-help-feature-strip article:nth-child(3){border-right:0}.nasfim-help-feature-strip article:nth-child(n+4){border-top:1px solid #e3e9f1}}
@media(max-width:820px){.is-help-workspace{width:100%;padding:0 10px}.nasfim-help-page-heading{align-items:flex-start;flex-direction:column}.nasfim-help-page-heading h1{font-size:34px}.nasfim-help-availability{min-width:0}.nasfim-help-chat-layout{grid-template-columns:1fr;padding:10px}.nasfim-help-quick-panel{order:2}.nasfim-help-conversation{order:1;min-height:540px}.nasfim-help-context-panel{order:3;grid-column:auto;grid-template-columns:1fr}.nasfim-help-active-ticket{border-right:0;border-bottom:1px solid #e3e9f1}.nasfim-help-quick-list{grid-template-columns:repeat(2,1fr)}.nasfim-help-privacy-card{margin-top:12px}.is-help-workspace .nasfim-support-chat-scroll{max-height:none}.nasfim-help-feature-strip{grid-template-columns:1fr 1fr}.nasfim-help-feature-strip article,.nasfim-help-feature-strip article:nth-child(3){border-right:1px solid #e3e9f1;border-top:1px solid #e3e9f1}.nasfim-help-feature-strip article:nth-child(-n+2){border-top:0}.nasfim-help-feature-strip article:nth-child(even){border-right:0}.is-help-workspace [data-support-panel="tickets"] .nasfim-support-ticket-list,.is-help-workspace .nasfim-support-history{grid-template-columns:1fr}}
@media(max-width:560px){.is-help-workspace{width:100%;padding:0 6px;margin-bottom:18px}.nasfim-help-page-heading{margin-top:8px}.nasfim-help-page-heading h1{font-size:30px}.nasfim-help-page-heading p{font-size:14px}.is-help-workspace .nasfim-support-panel{border-radius:12px}.is-help-workspace .nasfim-support-header{min-height:62px;padding:10px}.is-help-workspace .nasfim-support-mark{width:35px;height:35px}.is-help-workspace .nasfim-support-brand strong{font-size:13px}.is-help-workspace .nasfim-support-brand small{font-size:10px}.is-help-workspace .nasfim-support-tabs button{font-size:12px;gap:5px}.nasfim-help-quick-list{grid-template-columns:1fr}.nasfim-help-conversation{min-height:500px}.is-help-workspace .nasfim-support-choices{grid-template-columns:1fr;margin-left:0;margin-right:0}.is-help-workspace .nasfim-support-actions{margin-left:0;margin-right:0}.nasfim-help-feature-strip{grid-template-columns:1fr}.nasfim-help-feature-strip article,.nasfim-help-feature-strip article:nth-child(3){border-right:0}.nasfim-help-feature-strip article:nth-child(n+2){border-top:1px solid #e3e9f1}.nasfim-help-section-heading{align-items:flex-start;flex-direction:column}.is-help-workspace [data-support-panel="tickets"],.is-help-workspace [data-support-panel="history"]{padding:12px}.is-help-workspace .nasfim-support-grid{grid-template-columns:1fr}}

/* v1.9.30.0 HF8 — Help Centre inherited inline max-width and Astra route-width integrity */
body.nasfim-help-centre-route #primary,
body.nasfim-help-centre-route #primary .site-main,
body.nasfim-help-centre-route #primary article.page,
body.nasfim-help-centre-route #primary .entry-content{width:100%;max-width:none;min-width:0;overflow:visible}
body.nasfim-help-centre-route #primary .entry-content>.nasfim-support-centre{clear:both}
body.nasfim-help-centre-route .is-help-workspace .nasfim-support-panel{max-width:none!important}
body.nasfim-help-centre-route .nasfim-help-chat-layout,
body.nasfim-help-centre-route .nasfim-help-conversation,
body.nasfim-help-centre-route .nasfim-help-context-panel{min-width:0}
@media(min-width:1181px){body.nasfim-help-centre-route .nasfim-help-chat-layout{grid-template-columns:minmax(230px,285px) minmax(430px,1fr) minmax(260px,315px)}}

/* v1.9.30.0 HF9 — final Help Centre message, status, icon and feature-strip polish */
.nasfim-help-icon,.nasfim-tab-icon{display:block;width:18px;height:18px;flex:0 0 18px;color:currentColor}
.nasfim-tab-icon{width:17px;height:17px;flex-basis:17px}
.is-help-workspace .nasfim-support-tabs button{display:flex;align-items:center;justify-content:center;gap:8px}
.nasfim-help-quick-list button span .nasfim-help-icon,.nasfim-help-privacy-card>span .nasfim-help-icon,.nasfim-help-feature-strip article>span .nasfim-help-icon{width:17px;height:17px}
.nasfim-help-popular-list button span .nasfim-help-icon{width:16px;height:16px}
.nasfim-help-ticket-empty>span .nasfim-help-icon{width:34px;height:34px}
.is-help-workspace .nasfim-support-status{align-items:flex-start;line-height:1.4}
.is-help-workspace .nasfim-support-status strong{white-space:normal;flex:0 0 auto}
.is-help-workspace .nasfim-support-status span{min-width:0}
.is-help-workspace .nasfim-support-chat-scroll{padding-bottom:28px;scroll-padding-bottom:28px}
.is-help-workspace .nasfim-support-messages>.nasfim-support-message:last-child{margin-bottom:18px;scroll-margin-bottom:28px}
.is-help-workspace .nasfim-support-chat-scroll>.nasfim-support-choices:last-child{margin-bottom:18px;scroll-margin-bottom:28px}
.nasfim-help-feature-strip{grid-template-columns:repeat(5,minmax(0,1fr))}
.nasfim-help-feature-strip article{align-items:flex-start;min-height:92px;padding:17px 15px;gap:12px}
.nasfim-help-feature-strip article>span{flex-basis:42px;width:42px;height:42px}
.nasfim-help-feature-strip article>span .nasfim-help-icon{width:20px;height:20px}
.nasfim-help-feature-strip strong{font-size:13px;line-height:1.25}
.nasfim-help-feature-strip p{font-size:11px;line-height:1.45}
@media(max-width:1180px){.nasfim-help-feature-strip{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media(max-width:820px){.nasfim-help-feature-strip{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:560px){.nasfim-help-feature-strip{grid-template-columns:1fr}.nasfim-help-feature-strip article{min-height:0}}


/* v1.9.30.0 HF10 — /help-centre/ guest header/footer public-shell integration */
body.nasfim-help-centre-guest-shell{overflow-x:hidden;background:#f4f8fd}
body.nasfim-help-centre-guest-shell .nasfim-public-header{position:relative;z-index:10020}
body.nasfim-help-centre-guest-shell .entry-content>.nasfim-public-header,
body.nasfim-help-centre-guest-shell .entry-content>.nasfim-clone-footer{width:100%;max-width:none;margin-left:0;margin-right:0}
body.nasfim-help-centre-guest-shell .entry-content>.nasfim-support-centre.is-help-workspace{padding-top:30px;padding-bottom:30px}
body.nasfim-help-centre-guest-shell .entry-content>.nasfim-clone-footer{clear:both;margin-top:0}
body.nasfim-help-centre-guest-shell .nasfim-clone-footer-bottom{margin-bottom:0}
@media(max-width:820px){body.nasfim-help-centre-guest-shell .entry-content>.nasfim-support-centre.is-help-workspace{padding-top:20px;padding-bottom:22px}}
@media(max-width:560px){body.nasfim-help-centre-guest-shell .entry-content>.nasfim-support-centre.is-help-workspace{padding-top:14px;padding-bottom:18px}}

/* v1.9.38.0 Candidate 1 HF22 — approved FAQ library, Contact page and Help Centre connection */
.nasfim-faq-library-v19380hf22{width:min(100%,1520px);margin:22px auto 0;padding:20px;border:1px solid #d7e2ef;border-radius:14px;background:#fff;color:#102d61;box-sizing:border-box;font-family:Inter,"Segoe UI",Arial,sans-serif;box-shadow:none!important}
.nasfim-faq-library-v19380hf22.is-contact{margin:0;min-width:0;align-self:start}
.nasfim-faq-library-v19380hf22.is-compact{padding:16px}
.nasfim-faq-head-v19380hf22{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;padding-bottom:14px;border-bottom:1px solid #e1e8f1}
.nasfim-faq-head-v19380hf22 span{display:block;margin-bottom:4px;color:#a56f00;font-size:11.5px;line-height:1.25;font-weight:600;letter-spacing:.08em}
.nasfim-faq-head-v19380hf22 h2{margin:0;color:#082b67;font-size:24px;line-height:1.15;font-weight:700;letter-spacing:-.02em}
.nasfim-faq-head-v19380hf22 p{max-width:760px;margin:7px 0 0;color:#5d6c82;font-size:12.5px;line-height:1.55;font-weight:400}
.nasfim-faq-head-v19380hf22>a{flex:0 0 auto;border:1px solid #bfd0e5;border-radius:8px;padding:9px 12px;color:#0b4ea2;background:#fff;text-decoration:none;font-size:12px;font-weight:600}
.nasfim-faq-tools-v19380hf22{display:grid;grid-template-columns:minmax(230px,360px) minmax(0,1fr);gap:12px;align-items:center;padding:14px 0}
.nasfim-faq-tools-v19380hf22 label{display:block;margin:0}
.nasfim-faq-tools-v19380hf22 input[type="search"]{width:100%;height:42px;border:1px solid #cbd8e8;border-radius:9px;background:#fff;padding:0 13px;color:#152f59;font-size:12.5px;font-weight:400;box-shadow:none!important}
.nasfim-faq-tools-v19380hf22 input[type="search"]:focus{outline:2px solid #8ab6f3;outline-offset:1px;border-color:#377bc5}
.nasfim-faq-categories-v19380hf22{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:7px}
.nasfim-faq-categories-v19380hf22 button{min-height:36px;border:1px solid #d3dfed;border-radius:999px;background:#f8fafc;padding:7px 11px;color:#41536e;font-size:11.5px;line-height:1.2;font-weight:500;cursor:pointer;box-shadow:none!important}
.nasfim-faq-categories-v19380hf22 button.is-active{border-color:#0b5aaa;background:#0b5aaa;color:#fff}
.nasfim-faq-list-v19380hf22{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:9px}
.nasfim-faq-list-v19380hf22 details{min-width:0;border:1px solid #dce5ef;border-radius:10px;background:#fff;overflow:hidden;box-shadow:none!important}
.nasfim-faq-list-v19380hf22 details[hidden]{display:none!important}
.nasfim-faq-list-v19380hf22 summary{display:grid;grid-template-columns:30px minmax(0,1fr) 22px;align-items:center;gap:8px;min-height:58px;padding:11px 12px;cursor:pointer;list-style:none;color:#173662;background:#fbfcfe}
.nasfim-faq-list-v19380hf22 summary::-webkit-details-marker{display:none}
.nasfim-faq-list-v19380hf22 summary>span{display:grid;place-items:center;width:28px;height:28px;border-radius:50%;background:#edf4ff;color:#0a56ad;font-size:11.5px;font-weight:600}
.nasfim-faq-list-v19380hf22 summary>b{min-width:0;font-size:12.5px;line-height:1.35;font-weight:600}
.nasfim-faq-list-v19380hf22 summary>i{display:grid;place-items:center;width:22px;height:22px;border-radius:50%;background:#eef3f8;color:#234a7b;font-size:16px;font-style:normal;font-weight:500}
.nasfim-faq-list-v19380hf22 details[open] summary>i{transform:rotate(45deg)}
.nasfim-faq-list-v19380hf22 details>div{padding:12px 14px 14px 50px;border-top:1px solid #e5ebf2;background:#fff}
.nasfim-faq-list-v19380hf22 details p{margin:0;color:#506078;font-size:12px;line-height:1.6;font-weight:400}
.nasfim-faq-list-v19380hf22 details a{display:inline-block;margin-top:9px;color:#0a57ad;font-size:11.5px;font-weight:600;text-decoration:none}
.nasfim-faq-empty-v19380hf22{padding:24px;border:1px dashed #cbd8e8;border-radius:10px;text-align:center;background:#f9fbfd}
.nasfim-faq-empty-v19380hf22 strong{display:block;color:#173662;font-size:14px;font-weight:600}.nasfim-faq-empty-v19380hf22 p{margin:6px 0;color:#66758b;font-size:12px}.nasfim-faq-empty-v19380hf22 a{color:#0a57ad;font-size:12px;font-weight:600}
body.nasfim-help-centre-route .nasfim-faq-library-v19380hf22{width:calc(100% - 48px);max-width:1520px;margin:0 auto 34px}
#nasfim-contact-support-guest-v18995 .nasfim-contact-ticket-faq-row-v189101>.nasfim-faq-library-v19380hf22{height:auto;min-height:0}
#nasfim-contact-support-guest-v18995 .nasfim-contact-help-search-v189102 button{display:inline-flex;align-items:center;justify-content:center;border:0;border-radius:8px;background:#0a4d98;color:#fff;padding:9px 14px;font-size:11.5px;font-weight:600;cursor:pointer;box-shadow:none!important}
@media(max-width:980px){.nasfim-faq-tools-v19380hf22{grid-template-columns:1fr}.nasfim-faq-categories-v19380hf22{justify-content:flex-start}.nasfim-faq-list-v19380hf22{grid-template-columns:1fr}}
@media(max-width:620px){.nasfim-faq-library-v19380hf22{padding:14px;border-radius:11px}.nasfim-faq-head-v19380hf22{flex-direction:column}.nasfim-faq-head-v19380hf22 h2{font-size:21px}.nasfim-faq-head-v19380hf22>a{width:100%;text-align:center}.nasfim-faq-categories-v19380hf22{display:grid;grid-template-columns:1fr 1fr;width:100%}.nasfim-faq-categories-v19380hf22 button{border-radius:8px}.nasfim-faq-list-v19380hf22 summary{grid-template-columns:27px minmax(0,1fr) 22px;padding:10px}.nasfim-faq-list-v19380hf22 details>div{padding:11px 12px 13px}.nasfim-faq-list-v19380hf22 details p{font-size:11.5px}body.nasfim-help-centre-route .nasfim-faq-library-v19380hf22{width:calc(100% - 14px)}}

/* v1.9.38.0 Candidate 1 HF77 — instant, fully opaque Support Assistant opening.
 * Earlier loading state faded the entire root to 68%, which made the full-screen
 * mobile panel transparent over the page and visually disabled the desktop panel
 * until bootstrap completed. Keep the shell solid and interactive; indicate work
 * only on the compose controls while preserving Close and navigation access. */
.nasfim-support-centre.nasfim-support-loading{
 opacity:1!important;
 pointer-events:auto!important;
}
.nasfim-support-centre.nasfim-support-loading .nasfim-support-panel{
 opacity:1!important;
 background:#fff!important;
}
.nasfim-support-centre[aria-busy="true"] .nasfim-support-chat-form input{
 background:#f8fafc;
}
.nasfim-support-centre[aria-busy="true"] .nasfim-support-chat-form button{
 position:relative;
 cursor:progress;
}
.nasfim-support-centre[aria-busy="true"] .nasfim-support-chat-form button::after{
 content:"";
 position:absolute;
 width:14px;
 height:14px;
 inset:50% auto auto 50%;
 margin:-7px 0 0 -7px;
 border:2px solid rgba(255,255,255,.45);
 border-top-color:#fff;
 border-radius:50%;
 animation:nasfim-support-hf77-spin .7s linear infinite;
}
.nasfim-support-centre[aria-busy="true"] .nasfim-support-chat-form button{
 color:transparent;
}
.nasfim-support-centre[aria-busy="true"] .nasfim-support-close,
.nasfim-support-centre[aria-busy="true"] [data-support-tab],
.nasfim-support-centre[aria-busy="true"] .nasfim-support-new-chat{
 pointer-events:auto!important;
}
@keyframes nasfim-support-hf77-spin{to{transform:rotate(360deg)}}
@media (prefers-reduced-motion:reduce){
 .nasfim-support-centre[aria-busy="true"] .nasfim-support-chat-form button::after{animation:none}
}



/* v1.9.38.0 Candidate 1 HF100 — mobile chatbot launcher clarity.
 * The previous <=700px rule hid the launcher label and left an unexplained
 * sparkle. Keep the canonical desktop “Need Help?” pill visible on phones while
 * retaining the same assistant panel, position setting and interaction engine. */
@media (max-width:700px){
  .nasfim-support-centre.is-floating{
    left:auto!important;
    right:12px!important;
    bottom:max(18px,calc(env(safe-area-inset-bottom,0px) + 12px))!important;
  }
  .nasfim-support-launcher{
    width:auto!important;
    min-width:0!important;
    max-width:calc(100vw - 24px)!important;
    min-height:52px!important;
    padding:7px 8px 7px 16px!important;
    gap:10px!important;
    border-radius:999px!important;
    box-shadow:0 14px 34px rgba(7,43,111,.24)!important;
    justify-content:flex-start!important;
  }
  .nasfim-support-launcher-label{
    display:inline-block!important;
    max-width:190px!important;
    overflow:hidden!important;
    text-overflow:ellipsis!important;
    white-space:nowrap!important;
    color:#fff!important;
    font-size:13px!important;
    line-height:1!important;
    font-weight:750!important;
  }
  .nasfim-support-launcher-icon{
    flex:0 0 36px!important;
    width:36px!important;
    height:36px!important;
    font-size:18px!important;
  }
}